Employee Training Programs Online Store Terms

To Order by Phone:
Call

Employee Training Programs Business Terms

Ordering Information

You may order through our Online Store, or by contacting us directly:

Phone: 800-278-1292 or 515-278-1292 (outside the U.S.)
Fax: 515.270.0694
Address: Resources Unlimited, 7931 NW 54th Avenue, Johnston, IA 50131

Credit Card Payment Options

We gladly accept Visa, MasterCard, American Express, and Discover credit card payments in our Online Store.

Purchase Orders and Payments by Check

To place an order using purchase orders, or if you prefer to have us invoice you, please call us at 800.278.1292 or 515.278.1292.

A finance charge of 1.5% per month will be applied to all past due invoices.

Returns/Exchanges

Each item that is returned or exchanged must be unopened, in perfect condition, and received within 15 days, or we will not issue a credit or exchange. A separate shipping fee will apply for exchanges.

You must first obtain a return authorization by calling 515.278.1292.

Pricing Information

Please call 800.278.1292 or 515.278.1292 for quantity discount information. All pricing is subject to change without notice.

Policy on Previews

We charge a non-refundable $250 fee + shipping to preview one of our products. We charge your credit card $250 plus the cost to ship the item to you. We do not send invoices for previews. The $250 fee will apply towards your purchase of that item, if you decide to purchase it.

If the item is not returned to Resources Unlimited in the same condition it was shipped WITHIN 5 BUSINESS DAYS of the day you receive the item, your credit card will be charged the full retail price of the product. NO EXCEPTIONS.

Note: Although we are unable to send previews of the Everything DiSC Facilitation System, we have a representative sample for you to view at the following link: http://www.resourcesunlimited.com/shop/Everything_DiSC_Facilitation_System.asp

Shipping

Orders placed after 5:30 pm Eastern, 4:30 pm Central, 3:30 pm Mountain, 2:30 pm Pacific will not be processed until the following business day.

We offer the following shipping options within the United States:

Ground Shipping
End of 2nd Businss Day
2nd Business Day by Noon
End of Next Business Day
Next Business Day by Noon
Next Day by 9 am

Plus

Ground Shipping to Canada
2nd Business Day to Canada, Alaska, Hawaii, Puerto Rico
Overnight to Canada, Alaska, Hawaii, Puerto Rico

Electronic Products
Certain products in our store are sent via email. We do not charge Shipping & Handling on these products.

International Shipping
For international orders outside the U.S. and Canada, send an email to info@Employee-Training-Programs.com.

Internet Ordering Security

Our Secure Server provides you with the highest level of security available on the web. Any information you provide to this server cannot be viewed by any third party in transit.